PRIVACY POLICY

Kinetiflo Group Privacy Policy
Effective Date: February 28, 2025

 Kinetiflo Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.

1. Information We Collect
   We may collect both Personal Information(information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly) when you use our website or services. The categories of Personal Information we collect may include:

• Personal Identification Information:
  • Name, email address, phone number, and any other information you provide through our contact forms or service inquiries.
• Technical Data:
  • IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, clickstream data, and other technical identifiers.

• Usage Data:
  • Details about your visits to our website, such as the pages you view, the links you click, and other actions taken in connection with our website and services.

2. How We Use Your Information
   We use the collected information for various business purposes, including:

• To Provide and Improve Our Services:
  • Respond to inquiries, provide customer support, process and complete transactions, maintain security, and enhance the quality of our products and services.
• Communications:
  • Send periodic emails, newsletters, or other communications you have agreed to receive.
  • Notify you about changes to our services or policies.
• Analytics and Personalization:
  • Monitor and analyze usage and trends, personalize your experience, and improve our website design, content, and functionality.
• Legal and Regulatory Compliance:
  • Pursue lawful rights and obligations, comply with legal requirements, and enforce our terms of service.
• As part of a corporate transaction
  • In connection with the sale of part or all of our assets or business, the acquisition of part or all of another business or another business’ assets, or another corporate transaction, including bankruptcy.
• Other Purposes
  • To fulfill any other purpose for which you provide it, including purposes described when you provide the information or give your consent

3. Disclosure of Your Information
   We do not sell your Personal Information. However, we may disclose or transfer your Personal Information to outside parties in the following circumstances:

• Service Providers:
  • We may share information with vendors, consultants, and other third-party service providers who need access to such information to carry out work on our behalf. These parties are obligated to maintain the confidentiality of your information.
• Affiliates and Business Transfers:
  • We may share information with our affiliates or as part of a merger, acquisition, or sale of assets, in which case we will ensure that the recipient of your Personal Information honors the commitments we have made in this Privacy Policy.
• Legal Obligations and Safety:
  • We may disclose information to comply with legal obligations, respond to lawful requests, or protect the rights, property, or safety of our users or others.
• Merger or Change of Control:
  • We may disclose Personal Information to third parties as necessary if we are involved in a merger, acquisition, or any other transaction involving a change of control in our business, including but not limited to, a bankruptcy or similar proceeding. Where legally required, we will give you notice prior to such disclosure.
• Other
  • We may disclose Personal Information to third parties when explicitly requested by or consented to by you, or for the purposes for which you disclosed the Personal Information to us as indicated at the time and point of the disclosure (or as was obvious at the time and point of disclosure).

4. Third-Party Services
   Our website may contain links to third-party websites or services that are not owned or controlled by KinetifloGroup. We are not responsible for the privacy practices or content of any third-party websites or services. We encourage you to review the privacy policies of these third parties before providing any information.
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6. Security of Your Information
   We maintain a variety of security measures designed to protect the integrity and confidentiality of your Personal Information. While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure.
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8. Data Retention
   We retain Personal Information for as long as necessary to fulfill the purposes for which we collected it, including any legal, accounting, or reporting requirements. If you request the deletion of your Personal Information, we will take reasonable steps to delete or anonymize it, unless we are legally required to retain it.
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10. Your Privacy Rights
    Depending on your location, you may have certain rights under applicable data protection laws regarding your Personal Information, such as:

• Access:Request information about the Personal Information we hold about you.
• Correction:Request corrections or updates to any inaccurate or incomplete Personal Information.
• Deletion:Request the deletion of your Personal Information.
• Restriction:Request the restriction of processing of your Personal Information.
• Data Portability:Request transfer of your Personal Information to you or a third party in a machine-readable format.
• Withdrawal of Consent:Withdraw your consent at any time, where we are relying on consent to process your Personal Information.

We do not (1) sell your Personal Information; (2) disclose your Personal Information to third parties for targeted or cross-context behavioral advertising; (3) use Personal Information for profiling or automated decision-making; or (4) use sensitive Personal Information outside of purposes permitted by law. We do not, therefore, recognize requests to opt out of these uses of Personal Information. Please note that we do not have the ability to recognize or honor browser do-not-track or similar signals at this time. However, we do not engage in targeted advertising or the sale of Personal Information.

To exercise any of the privacy rights afforded to you under applicable data protection laws, submit a request through our web form found at kinetiflo.com/contact-us.

You will not be discriminated against in any way by virtue of your exercise of the rights listed in this Policy. However, should you withdraw your consent or object to processing of your Personal Information, or if you choose not to provide certain Personal Information, we may be unable to provide some, or all, of our Services to you.

Only you, or an authorized agent that you authorize to act on your behalf, may make a request related to your Personal Information. We must verify your identity before fulfilling your requests, and if we cannot verify your identity, we may request additional information from you. If you are an authorized agent making a request on behalf of another person, we will also need to verify your identity, which may require proof of your written authorization or evidence of a power of attorney. We endeavor to respond to requests within the time period required by applicable law. If we require more time, we will inform you of the reason and extension period in writing.

We do not charge a fee to process or respond to your requests unless they are excessive or repetitive. If we determine that a request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. We may deny certain requests, or only fulfill some in part, as permitted or required by law. If you are not satisfied with the resolution of your request and you are afforded a right to appeal such decision, you will be notified of our appeal process in our response to your request.

8. California Residents

This section provides additional information regarding our practices pursuant to the California Consumer Privacy Act of 2018 and its implementing regulations, as amended by the California Privacy Rights Act (“CCPA”), where “Personal Information” has the definition set forth in the CCPA.

Please see the below chart for detailed information about the categories of Personal Information we have collected from California residents during the twelve months preceding the date on which this Policy was last updated and the categories of third parties to whom we sell or “Share” Personal Information. For the purposes of this Section “Share” means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, Personal Information to a third party for cross-context behavioral advertising.

For each category of Personal Information set forth in the chart below, the categories of third parties to whom we disclose it for a business or commercial purpose are set forth in the Disclosure of Your Information section above.